Our sales team are always available to offer advice and guidance. We are always pleased to answer any questions you may have. Here are some frequently asked questions:
We believe safety to be of the utmost importance. All our sparklers products conform to British Safety Standards & European Regulations. They can be used indoors, as confirmed by Trading Standards and the Health & Safety Executive (HSE - www.hse.gov.uk/).
Yes, safety is of utmost importance to us. We send out a safety sheet to all our first time buyers. Furthermore, safety instructions are on our website and are printed on our products too. Safety comes first! If you are not sure of any safety points please do not hesitate to contact us. We will be happy to help.
Delivery charges will vary based on location and timeframe. Delivery will be confirmed prior to placing an order. Contact us for a quotation or visit our online shop - www.iceentertainments.com/shop
Due to UK firework regulations on the transportation of hazardous goods, our carriage costs carry a slight premium. We have absorbed the majority of the costs ourselves. We have varied delivery charges dependant on the quantity of products ordered and the urgency of delivery required. We are able to offer the following delivery services:
Customer Collection
London (Same Day Service)
England, Scotland & Wales excluding Ireland (Next Day Service)
European Locations (4-5 days Service)
Rest of the World (Delivery Time Frame is based on location)
Yes we are able to deliver across Europe and The Rest of the World with only a handful of countries being exempt. Prices and delivery times will differ from country to country. Please contact us for full information.
